Week in Review – 1 February 2013

Library Communications Team Forming

A number of our organizational objectives for the 2012-13 academic year involve more effective means of communication, both in terms of the tools and interfaces we use, and the messages we send. We will be gathering together a small team to help coordinate this work going forward. Here is a brief summary of the purpose of this team:

This cross-divisional team coordinates the design and support of tools to deliver library services and information to our local and worldwide constituents. Specific areas of focus include: 1) digital resources hosted by the USMA Library including our website, blog, catalog, digital signage, and digital collections; 2) use of third-party social media resources including Facebook, Twitter, Tumblr, Flickr, YouTube, etc.; and 3) print resources produced by the USMA Library including brochures, flyers, and reports. The team includes a rotating membership from across divisions with participants generally serving up to one year.

I will be pulling together an initial group of staff to start work next week and will continue as the team leader. As noted, this group will be designed to have rotating appointments as it is and will be important to give everyone a closer view of the work of how we deliver our services and resources as well as how we tell our story. We will also share out the work and conversations of the group as we go along.

The large initial project to tackle will be facilitating conversations about our primary website. We plan to migrate the site to the SharePoint platform currently supporting usma.edu, and in the process will review the functional layout and design. We hope to be able to retire the current site at the end of this academic year. We also have objectives looking at expanding our blog content and to look at better delivery of digital messages in the library through digital signage. Better use of social media is also in the works.

Stay tuned for more information about this in the next few weeks and months and thank you for your thoughts and comments as we move forward.

Library Resource Adjustments

Due to ongoing assessment of our budget projections, we will be making some additional adjustments to our resource holdings by ending subscriptions to the following items:

  • Gale Contemporary Authors / Gale Contemporary Criticism — This is a very low use item for us, though is an important source in literature.
  • ASME Digital Collection — We are dropping the package and intending to pick up individual subscriptions to the following titles: Journal of Heat Transfer, Journal of Engineering for Gas Turbines and Power, Journal of Solar Energy Engineering, Journal of Mechanical Design, Journal of Biomechanical Engineering, Journal of Applied Mechanics, Journal of Engineering Materials and Technology, and Journal of Energy Resources Technology. This list was determined based on actual use. Other titles will continue to remain available via ILL.
  • Radiation Protection Dosimetry (Oxford Press) — This is a journal title that is more cost-effective to access through ILL.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
  1 Feb 2013
 Week in Review 0700-2100
  2 Feb 2013
Yearling Winter Weekend 0700-2100
  3 Feb 2013
4 Feb 2013
5 Feb 2013
 Senior Leader Development Panel  Division Heads Senior Leader Development Panel 0700-2245
6 Feb 2013
Senior Leader Development Panel  Dean’s
7 Feb 2013
Senior Leader Development Panel  Dean’s Staff Meeting  All Library Staff Meeting 0700-2245
  8 Feb 2013
 Week in Review  Admissions Briefing / Faculty Leader Development 0700-2100

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

December January
17-23 24-30 31-6 7-13 14-20 21-27 28-3
Access Services
Items Charged Out 224 41 331 526  542  620
Gate Count 9,902 N/A 9,406 5,815  5,294  5,871
Administrative Services
DV Tours 0 0 1 0  0  0
Significant Events Hosted 0 0 0 1  1  1
Events/Meetings Attended 14 0 1 18  14  14
Information Gateway
Reference Questions 4 0 10 21  16  11
Library Instruction Sessions 0 0 0 2  4  6
Cadets Attending Sessions 0 0 0 47  194  208
Materials Processing
Items Added – Books 409 180  393  52
Items Added – Digital 0 805  0  0
Items Added – GovDocs 0 71  0  9
Items Added – Other 183 5  249  0
Continuing Resource Check-Ins 480 116  104  113
Special Collections & Archives
Reference Inquiries 14 10 16 33  53  42
Research Visits < 1 hour 0 0 3 3  12  8
Research Visits < 1 day 0 0 0 0  2  2
Research Visits > 1 day 0 0 0 0  1  0
Instruction Sessions 0 0 1 0  0  2
Cadets Taught 0 0 4 0  0  20
Systems Management
Library Home Page Visits 854 1,598  1,742  1,712
LibGuides Visits 182 456  649  516
Digital Collections Visits 121 114  106  92
Facebook Visits 5 18  100  10
Public Printer Prints 15,810 70,368  15,285  13,781
Public Printer Copies 1,274 1,161  824  342
Public Printer Scans 510 175  135  28

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Weekly articles now publishing Assigned 31-Mar-13
★ JH 2nd Floor Review Preliminary Report: 15 February Assigned 30-Apr-13
ALSC Metrics Design Working on proof of concept Active 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Document preparation paused Paused 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Active 10-Jun-13
★ Mobile Infrastructure  Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Underway … revisiting marketing Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Planned 31-May-13
★ WP Authors Reception Planned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment  PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Vendor responses received Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Team forming Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future.

  • “Defenders of Google say it frees up people’s brains for more important stuff than data entry and retrieval. “Holding in your head information that is easily discoverable on Google will no longer be a sign of intelligence, but a side-show act,” wrote Alex Halavais of the Association of Internet Researchers in that same symposium in response to Carr’s lament. Once your mind is clear of actual facts, goes his argument, you have room for sophisticated analysis and problem-solving.” – Does Continual Googling Really Make You Stupid? | Scientific American
  • “There is little or no indication that innovative pedagogy motivates technological use in the classroom, which sort of flies in the face of how the use of information-based instructional technologies is usually presented,” said David R. Johnson, a Ph.D. candidate in sociology at the University of Georgia and the study’s author. Instead, the report suggests, technology is more often used by professors for managerial reasons, such as to help with the demands of growing class sizes. While Mr. Johnson said most college administrators are not yet requiring professors to use instructional technologies, the pressure of teaching more than 300 students at once, for example, leads faculty members to adopt technology in ways unrelated to improving learning.” – Professors Say Technology Helps in Logistics, Not Learning – Wired Campus – The Chronicle of Higher Education
  • “In 10 years we’ll have 450 to 500 stores.” That would whittle down Barnes & Noble’s brick-and-mortar chain from its current network of 689 stores (and 674 college stores). In order to realize those cuts, the retail giant will have to shut down around 20 stores per year and halt its physical expansion entirely. Klipper says real-world stores won’t all be phased out, but the “handful” that can’t balance their books will be” – Welcome to the End of Barnes & Noble as You Knew It – Business – The Atlantic Wire
  • “In the report, Twitter said that, worldwide, it received 1,858 requests from governments for information about users in 2012, as well as 6,646 reports of copyright violations, and 48 demands from governments that content they deem illegal be removed.” – Twitter gives user data to U.S. 7 times out of 10 | Internet & Media – CNET News
  • “According to a report on the study, “Why Are Recent College Graduates Underemployed? University Enrollments and Labor Market Realities,” out of 41.7 million working college graduates in 2010, 48 percent—more than 20 million people—held jobs that required less than a bachelor’s degree. Thirty-seven percent held jobs that required no more than a high-school diploma.” – Millions of Graduates Hold Jobs That Don’t Require a College Degree, Report Says – Finance – The Chronicle of Higher Education
  • “Downloading a book is no different than downloading music, a movie, or a TV show,” the student says. “It’s easy, and it’s hard to catch. But I’m still pretty ambivalent. On one hand, textbook prices are ridiculous. On the other, buying them won’t bankrupt me. But I feel like if prices were low enough, I would purchase textbooks.” – Students Get Savvier About Textbook Buying, When They Buy at All – Technology – The Chronicle of Higher Education
  • “By 2015, more Americans will access the internet through mobile devices than through desktop computers, according to a prediction by International Data Corporation.” – Uncle Sam Wants You (to Optimize Your Content for Mobile) · An A List Apart Article
  • “North Carolina’s Republican governor, Pat McCrory, said in a radio interview on Tuesday that he would propose legislation to overhaul the way the state supports higher education, to put the emphasis on job creation and not the liberal arts, The Charlotte Observer reported. In a conversation with Bill Bennett, a former U.S. secretary of education who is now a conservative radio host, Mr. McCrory lamented that “some of the educational elite have taken over our education where we are offering courses that have no chance of getting people jobs.” – North Carolina Governor Wants to Tie University Support to Jobs, Not Liberal Arts – The Ticker – The Chronicle of Higher Education
  • “All of this is not to say that Wikipedia represents nothing new. Certainly its size and the fact that millions upon millions of people have access to and actually use it make it unlike anything the world has ever seen before, and I don’t want to downplay those accomplishments. But it’s hard to discern what is genuinely new about Wikipedia and what falls in line with historical patterns if you only compare it to the Encyclopaedia Britannica. Instead, when you place Wikipedia in a longer timeframe, it seems that the historical anomaly was not today’s online collaboration, but the 20th century’s professionalized, bureaucratically produced tomes. In fact, this seems to be true of so many of the Internet’s “innovations”: Blogs look like 18th- and 19th-century publishers more than they do The New York Times or The Washington Post; small crafters selling their wares on Etsy look more like earlier markets than the 20th century’s big chains. We have a tendency to reach for the most recent historical examples as our benchmarks, but when you take a longer view, you see that we haven’t so much as broken with the past as repeated it.” – What If the Great Wikipedia ‘Revolution’ Was Actually a Reversion? – Rebecca J. Rosen – The Atlantic
  • “Someone eighteen years old, embarking on an academic career, might well ask: Will this world welcome me, welcome my potential abilities? Or am I being trained for a life on a hamster wheel? Is my value simply the value of a hamster that can run, a bioform for the Matrix to plug into and extract my essence for the benefit of a larger machine? Is this world full of possibilities, is it asking me to contribute, welcoming my contribution, valuing me for the things known and unknown that I may one day be able to contribute? Or am I being wronged from the start, treated as a “customer,” which all too often means, alas, someone to fleece?” – Venture Capital’s Massive, Terrible Idea For The Future Of College | The Awl