Week in Review – 22 February 2013

Library Funding/Resource Update

We are continuing this week to push forward a number of contracts (listed last week) for renewal. We also are moving forward with the some cancellations, as well as seeking alternate funding for two resources. Resources that we are not currently able to acquire/renew are:

  • ICIS Chemical Business Journal
  • Herman Melville’s Typee
  • Faculty of 1000
  • American Institute of Physics Journals (access ending 4 March)
  • USA Today (print)

We are currently looking to renew World at War and ebrary using gift funds. We hope to have those renewals complete in the next few weeks.

Though we have requested funds, we have not received any funding for supplies, interlibrary loan services, or printing. We are slowly beginning to send some ILL materials back to lending libraries through USPS. Using that service is not a long-term solution for shipping.

Website Feedback Sought

If there were three things you could change right now about our web presence, what would those three things be? Our team looking at our site would like to have your input, so please send your ideas to me over the next week. We’re looking for those things (little or big) that you think would significantly improve usability, both for yourself and our users. We received a few good comments this week. We’d love to have you submit some if you have not already. Don’t be shy!

USMA 10-1 Revision for USMA Library

The Academy is reviewing USMA Regulation 10-1 that (among other things) lays out responsibilities for functional units. This was last done in 2005. The text describing the library was significantly out-of-date, and we have been asked to revise it. Below is some reworked text to describe the work of the library and our divisions. Comments and feedback are welcome.

6-10. USMA Library

Mission. The United States Military Academy Library empowers our cadets, faculty, and staff to be leaders of distinction in scholarship and research by providing: teaching and expertise in the discovery and application of scholarly information; access to information supporting the curriculum and independent research; a place to engage with knowledge, ideas, and one another.

Vision. The United States Military Academy Library embraces and advances scholarship and research in a digital world through the development of skills, collections, and tools designed to equip future leaders and scholars for the Army and the nation. We challenge ourselves as information professionals to lead our community forward in adapting to the rapidly changing landscape of scholarship and library service. We build outstanding digital collections in support of the Academy curriculum, enhanced by appropriate local physical collections. We develop innovative and relevant tools to deliver, discover, and disseminate scholarship and research to our community, wherever they may be. We promote Jefferson Hall as the central place of multi-disciplinary and collaborative scholarly engagement for West Point and the Army. We pursue excellence in all that we do.


  1. Partners with faculty and staff to equip cadets with the information fluency skills to conduct meaningful scholarship while becoming life-long learners, critical thinkers, and effective leaders.
  2. Acquires and maintains outstanding academic information resources designed to support the curriculum.
  3. Offers a collaborative, engaging place for scholarship and study.
  4. Advances the role of scholarship and research within the Academy and the Army.
  5. Shares the story and history of West Point and the Academy with the world.
  6. Develops and grows leaders in academic information service.
  7. Collaborates and builds relationships with our peers locally, nationally, and internationally.

6-10.1. Administration


  1. Ensures overall performance of the USMA Library to meet operational and future needs of the U.S. Military Academy.
  2. Provides strategic frameworks for delivering academic information support now and in future in support of the U.S. Military Academy mission.
  3. Enhances information literacy initiatives within the curriculum.
  4. Fosters a positive work environment and command climate within the library.
  5. Builds a team of staff engaged with the missions of USMA Library and the U.S. Military Academy.
  6. Ensures financial oversight of appropriated and gift funds to support library operations.
  7. Works with donors in partnership with DAA and AOG in accepting gifts to the USMA Library on behalf of the Superintendent.
  8. Provides assessment of academic information support operations.
  9. Maintains all resource budgets, allocations, approvals, and management for the USMA Library.
  10. Coordinates all communications, both external and internal.
  11. Coordinates all official visitors, tours, and regular and special use of Jefferson Hall Library and Learning Center.
  12. Coordinates all civilian personnel administrative actions and management.
  13. Coordinates all emergency response planning and execution.
  14. Serves as office supporting the Purchasing and Contracting Officer Representative for purchasing and negotiating contracts.
  15. Maintains the property book for the USMA Library.
  16. Procures equipment (expendable and non-expendable), supplies, forms, etc.
  17. Develops, and maintains an active assessment program for library services and programs in support of the U.S. Military Academy mission. Prepares assessment analysis for use within the library and the Office of the Dean to improve and evolve library services and programs.

6-10.2 Access Services Division


  1. Enables and maintains access to a wide variety of information resources in all formats, from external as well as internal sources, to support cadet and faculty study and research.
  2. Guides patrons in order to locate materials in the library using various finding aids and catalogs.
  3. Plans and supervises services for book reserves, circulation operations and interlibrary loan.
  4. Maintains books, periodicals, audiovisual, microfilm collections and government documents in the open stack areas, assuring their proper arrangement, access and security
  5. Coordinates with other library divisions on facility renovation and requirements.

6-10.3. Information Gateway Division


  1. Works with faculty to design and promote information literacy initiatives within the curriculum.
  2. Instructs cadets and others in the use of library services and resources; coordinates with academic departments in planning and providing relevant library instruction.
  3. Recommends, in conjunction with faculty and Materials Processing Division, selection of materials, including monographs, journals and other digital or multimedia materials to support academic curriculum.
  4. Plans and supervises services for Government Documents.

6-10.4. Materials Processing Division


  1. Coordinates the collection development program, working in conjunction with other library division and academic departments and centers.
  2. Identifies, acquires, organizes, describes, and marks resources for inclusion in the library’s collections.
  3. Maintains associated acquisition, cataloging, and inventory records in the library’s automated systems as well as corresponding regional and national databases.
  4. Withdraws superseded, worn out, or discontinued resources from the collections and updates corresponding records.
  5. Obtains commercial binding services for preservation and repair of print resources. Performs simple repairs of damaged materials.
  6. Participates in digitization programs, working in conjunction with other library divisions and academic departments and centers.

6-10.5. Systems Management Division


  1. Provides network, hardware, and software support and training required in delivering library services on a 24-hour, 7-day per week basis and in enabling organizational internal functioning.
  2. Designs, develops, and maintains a standardized, professional-looking and functioning library web presence and suite of digital library services.
  3. Provides critical information technology support that enables the library to provide seamless electronic access to information sources and remote reference service.
  4. Provides support for the digitization of library information resource materials.
  5. Provides support and helps deliver multimedia support services.
  6. Automates external patron services and internal library processes.
  7. Support the development and delivery of courseware materials to enhance the U.S. Military Academy curriculum.
  8. Determines, coordinates, and obtains necessary information technology (IT) support for the library through the creation and execution of Service Level Agreements with IT shared service providers.

6-10.6. Special Collections and Archives Division


  1. Acquires, arranges, describes and services official and unofficial historical records, manuscripts, books and other materials within the scope of archives and special collections under the technical standards of the National Archives and Records Administration, Department of the Army, and relevant professional bodies.
  2. Researches and responds to inquiries and hosts patrons studying West Point, the United States Military Academy and its graduates, and related historical matters.
  3. Uses historical materials to educate cadets and promote interest in West Point and the United States Military Academy.
  4. Furnishes digital facsimiles in association with research use and works to develop a permanent digital library of historical materials.
  5. Ensures that holdings are properly accessioned, cataloged, maintained and secured to provide both access and preservation.
  6. Coordinates with National Archives, DPTMS records management staff and other U.S. Military Academy offices to ensure that records are properly managed.
  7. Develops and enhances collections through work with alumni, donors, and West Point staff.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
22 Feb 2013
Week in Review  African American Arts Forum 0700-2100
23 Feb 2013
100th Night 0700-2100
24 Feb 2013
25 Feb 2013
 Opera Forum 0700-2245
26 Feb 2013
Division Heads  Corbin Forum 0700-2245
27 Feb 2013
Kermit Roosevelt Lecture  Library Committee 0700-2245
28 Feb 2013
GEN (R) Schwarzkopf Funeral  Dean’s Staff Meeting West Point Model UN Invitational 0700-2245
1 Mar 2013
Week in Review West Point Model UN Invitational 0700-2100

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

Access Services
Items Charged Out 620 719 1,589 1,340
Gate Count 5,871 7,008 6,750 5,642
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 1 2 4 2
Events/Meetings Attended 14 17 17 15
Information Gateway
Reference Questions 11 45 80 101
Library Instruction Sessions 6 6 0 3
Cadets Attending Sessions 208 106 0 5
Materials Processing
Items Added – Books 52 155 151 1,204
Items Added – Digital 0 115 3,136 0
Items Added – GovDocs 9 84 52 9
Items Added – Other 0 45 0 201
Continuing Resource Check-Ins 113 214 100 79
Special Collections & Archives
Reference Inquiries 42 56 49 52
Research Visits < 1 hour 8 17 8 12
Research Visits < 1 day 2 5 5 8
Research Visits > 1 day 0 0 1 0
Instruction Sessions 2 4 0 1
Cadets Taught 20 50 0 4
Systems Management
Library Home Page Visits 1,712 2,068 2,518 2,963
LibGuides Visits 516 625 846 986
Digital Collections Visits 92 133 149 181
Facebook Visits 10 15 34 13
Public Printer Prints 13,781 14,687 0 0
Public Printer Copies 342 750 23 5
Public Printer Scans 28 85 93 76

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Weekly articles now publishing Assigned 31-Mar-13
★ JH 2nd Floor Review Preliminary Report Complete Assigned 30-Apr-13
ALSC Metrics Design Working on proof of concept Active 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Paused 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Underway … revisiting marketing Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Vendor responses received Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Review of functionality underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “In Professor McKenzie’s view, for instance, uninformed or superfluous responses to the questions posed in the discussion forums hobbled the serious students in their learning,” said Mr. Matkin in an e-mail. Irvine officials, however, “felt that the course was very strong and well designed,” he said, “and that it would, indeed, meet the learning objectives of the large audience, including both those interested only in dipping into the subject and those who were seriously committed” to completing the course. Ms. Koller said that teaching a MOOC “can, indeed, be a challenge to deal with for someone used to the much more uniform population of a typical university setting.” At least 37,000 people had registered for the course, according to Mr. McKenzie, although the professor noted in a post on the course’s “announcements” page that “fewer than 2 percent have been actively engaged in discussions.” – Professor Leaves a MOOC in Mid-Course in Dispute Over Teaching – Wired Campus – The Chronicle of Higher Education
  • “edX announced today that it is officially expanding its reach from North America to Europe and Asia by doubling the number of its member institutions and will be adding a handful of new courses to its roster. The platform’s international expansion adds six new institutions to the organization’s so-called “X University Consortium,” including Australian National University, Delft University of Technology in the Netherlands, Ecole Polytechnique Federale de Lausanne in Switzerland, McGill University and the University of Toronto in Canada and Rice University in the U.S. The expansion will enable edX “to better achieve its mission of providing a world-class education for everyone, everywhere,” Agarwal said, and is a natural evolution as the organization looks to beef up support for its increasingly international student body. The institutions will each offer courses in their respective areas of expertise, as Delft University (the oldest technical institution in the Netherlands) will feature “Introduction to Aerospace Engineering” and “Water Treatment Engineering” and the University of Toronto will offer a number of engineering, biology and businesses courses, for example.” – Online Learning Platform, edX, Goes International With The Addition Of Six New Schools | TechCrunch
  • “What’s most revealing about this study is that, like earlier research, it suggests that students’ preference for printed textbooks is reflects the real pedagogical advantages they experience in using the format: fewer distractions, deeper engagement, better comprehension and retention, and greater flexibility to accommodating idiosyncratic study habits. Electronic textbooks will certainly get better, and will certainly have advantages of their own, but they won’t replicate the particular advantages inherent to the tangible form of the printed book.” – Students to e-textbooks: no thanks | ROUGH TYPE
  • “We have found no evidence that Google’s policy has had a demonstrable impact on demoting sites with large amounts of piracy,” the RIAA said in a statement. “These sites consistently appear at the top of Google’s search results for popular songs or artists.” – RIAA says Google’s attempts to fight piracy in search results are ineffective | The Verge
  • “Overall, the online format had a significantly negative relationship with both course persistence and course grade, indicating that the typical student had difficulty adapting to online courses,” writes Di Xu and Shanna Smith Jaggars of Columbia University. “Specifically, we found that males, black students, and students with lower levels of academic preparation experienced significantly stronger negative coefficients for online learning compared with their counterparts, in terms of both course persistence and course grades.” – Study: Online Courses May Be The Worst For Minorities And At-Risk Students | TechCrunch