Monthly Archives: March 2013

Week in Review – 29 March 2013

Changes to April Professional Development Plans

As everyone may recall, we had planned to offer the virtual version of the Association of College and Research Libraries (ACRL) conference onsite to allow for staff to attend as interests and timing allowed. Due to our ongoing funding saga, we are unable to pay the registration fee to provide this opportunity. In its place, I have registered us to participate in a one-hour online session on the Changing Role of Libraries offered through the National Institute for Technology in Liberal Education (NITLE). The online event will be 3 April from 1400-1500 in JH 514. I am still awaiting final confirmation of our enrollment, but things should firm up early next week. Anyone is welcome to attend who has interest. Here is a little more information as provided by NITLE.

Andrew Asher and Lynda Duke on the Changing Role of Libraries

Andrew Asher of Indiana University (formerly a Council on Library and Information Resources Fellow at Bucknell University) and Lynda Duke of Illinois Wesleyan University made headlines in 2011 with their report from the ERIAL study. Their ethnographic study of students’ research habits illustrated for many that the popular conception of the digital native was a myth. Students need a great deal of help navigating the research resources available. Since then, they have expanded on this research to look at the biases of new omnibox discovery services, further complicating our understanding of the information ecology contemporary students must navigate. This seminar will demonstrate the effectiveness of this ethnographic research, looking at specific institutional steps informed by it that have produced important results at small liberal arts colleges. It will also discuss a toolkit for ethnographic methods, constructed by Asher and Susan Miller during the ERIAL Project, that can guide others in undertaking similar research and program development.

Suggested Reading

Furlough Update

Most staff have likely already heard this week’s update from the Pentagon that civilian staff should expect a 14-day furlough in FY13. I have not received any direct information aside from what the news media is reporting. [New York Times] We will discuss planning for the furlough implementation at our staff meeting next week.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
Friday
22 Mar 2013
Week in Review  EN 102 / Yankee Setup 0700-2100
Saturday
23 Mar 2013
 Yankees v. Army Yankees v. Army / Walker Memorial 1800-2100
Sunday
24 Mar 2013
1300-2245
Monday
25 Mar 2013
Opera Forum 0700-2245
Tuesday
26 Mar 2013
Division Heads 0700-2245
Wednesday
27 Mar 2013
0700-2245
Thursday
28 Mar 2013
AOG Campaign Launch Dean’s Staff  All Library Staff AOG Campaign Launch 0700-2245
Friday
29 Mar 2013
 AOG Campaign Launch Week in Review AOG Campaign Launch 0700-2100

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

25FEB-3MAR 4MAR-10MAR 11MAR-17MAR 18MAR-24MAR
Access Services
Items Charged Out 1,964 867 231 939
Gate Count 8,315 N/A N/A N/A
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 3 3 0 2
Events/Meetings Attended 17 19 18 21
Information Gateway
Reference Questions 116 52 4 54
Library Instruction Sessions 0 0 0 3
Cadets Attending Sessions 0 0 0 22
Materials Processing
Items Added – Books 27 68 52 29
Items Added – Digital 1 0 2,570 4,542
Items Added – GovDocs 89 85 48 18
Items Added – Other 0 0 0 0
Continuing Resource Check-Ins 85 163 80 108
Special Collections & Archives
Reference Inquiries 54 31 30 44
Research Visits < 1 hour 4 8 0 7
Research Visits < 1 day 7 3 1 2
Research Visits > 1 day 0 0 0 3
Instruction Sessions 2 4 0 0
Cadets Taught 22 53 0 0
Systems Management
Library Home Page Visits 3,490 2,674 1,055 2,395
LibGuides Visits 1,124 876 261 696
Digital Collections Visits 181 155 164 120
Facebook Visits 12 40 18 29
Public Printer Prints 0 0 0 0
Public Printer Copies 4 13 54 20
Public Printer Scans 36 53 19 53

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Beta Blog expanding Assigned 31-Mar-13
★ JH 2nd Floor Review Comments welcome Assigned 30-Apr-13
Administration
ALSC Metrics Design Proof of concept complete Waiting 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Assigned 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Spring slate underway Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Review of vendor visits Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Redesign underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “There’s no bad data, only bad uses of data.” – Big Data and a Renewed Debate Over Privacy – NYTimes.com
  • “This bill sacrifices privacy without improving security. We deserve both.” – Don’t Hate CISPA — Let’s Fix It, Because We Need It | Wired Opinion | Wired.com
  • “Courts shouldn’t assume that copyright law was designed to protect copyright holders’ slowly evolving business models.” – The limits of copyright law – latimes.com
  • “Questions are places in your mind where answers fit. If you haven’t asked the question, the answer has nowhere to go. It hits your mind and bounces right off. You have to ask the question – you have to want to know – in order to open up the space for the answer to fit.” – What are questions? by Jason Fried of 37signals
  • “What we need is a new realpolitik for data privacy. We are not going to stop all this data collection, so we need to develop workable guidelines for protecting people. Those developing data-centric products also have to start thinking responsibly – and so do the privacy brigade. Neither camp will entirely get its way: there will be greater regulation of data privacy, one way or another, but the masses will also not be rising up against the data barons anytime soon.” – Why the collision of big data and privacy will require a new realpolitik — Tech News and Analysis
  • “The idea is that young consumers will learn to love the stuff they’ll have to pay for on, say, Time Warner Cable some day, instead of learning to torrent too much or go an pay for Hulu Plus when they graduate. But that’s flawed thinking. Harvard students aren’t really paying for the cord; Harvard is. When they get out into the real world of bills, will they want to add a bloated cable package that requires a television and includes lots of channels they don’t want? Probably not.” – Harvard’s Ultimate Streaming TV Deal Is Too Free to Last Forever – Yahoo! News
  • “Out of the world’s estimated 7 billion people, six billion have access to mobile phones. Far fewer — only 4.5 billion people — have access to working toilets. Of the 2.5 billion who don’t have proper sanitation, 1.1 billion defecate in the open, according to the study.” – More People Have Cell Phones Than Toilets, U.N. Study Shows | TIME.com
  • “In shaping its targeted advertising strategy, it is no longer relying solely on what Facebook users reveal about themselves. Instead, it is tapping into outside sources of data to learn even more about them — and to sell ads that are more finely targeted to them. Facebook says that this way, marketers will be able to reach the right audience for the right products, and consumers will see advertisements that are, as the company calls it, “relevant” to them.” – Facebook Expands Targeted Advertising Through Outside Data Sources – NYTimes.com
  • “The turn of the new millennium is when the automation of middle-class information processing tasks really got under way, according to an analysis by the Associated Press based on data from the Bureau of Labor Statistics. Between 2000 and 2010, the jobs of 1.1 million secretaries were eliminated, replaced by internet services that made everything from maintaining a calendar to planning trips easier than ever. In the same period, the number of telephone operators dropped by 64%, travel agents by 46% and bookkeepers by 26%. And the US was not a special case. As the AP notes, “Two-thirds of the 7.6 million middle-class jobs that vanished in Europe were the victims of technology, estimates economist Maarten Goos at Belgium’s University of Leuven.” Economist Andrew McAfee, Brynjolfsson’s co-author, has called these displaced people “routine cognitive workers.” Technology, he says, is now smart enough to automate their often repetitive, programmatic tasks. ”We are in a desperate, serious competition with these machines,” concurs Larry Kotlikoff, a professor of economics at Boston University. “It seems like the machines are taking over all possible jobs.” Like farming and factory work before it, the labors of the mind are being colonized by devices and systems. In the early 1800′s, nine out of ten Americans worked in agriculture—now it’s around 2%. At its peak, about a third of the US population was employed in manufacturing—now it’s less than 10%. How many decades until the figures are similar for the information-processing tasks that typify rich countries’ post-industrial economies?” – How the internet is making us poor – Quartz
  • “The spread of computers and the Internet will put jobs in two categories,” said Andreessen. “People who tell computers what to do, and people who are told by computers what to do.” It’s a glib remark—but increasingly true.” – How the internet is making us poor – Quartz
  • “Something that is more appealing to consumers is offered that makes the older product obsolete. But this time, I am that older product. So I ask myself, will society as a whole be better off as a result? I know what the economics textbooks say, and I know what I have always told my students. But it is a lot easier to believe in a theory when it is about the world in general, rather than about your world in particular.” – I Don’t Want to Be Mooc’d – The Chronicle Review – The Chronicle of Higher Education
  • “As an example, the Michigan Tech paper describes an item known as a “parametric automated filter wheel changer.” The item would cost about $2,500 from a commercial vendor but could be made with a 3-D printer for less than $100. It’s essentially a plastic wheel that holds colored filters in place as they rotate, testing the effects of the varying colors on the number of electrons that are emitted for each photon fired into a solar cell, Mr. Pearce said. “It was $2,500,” he said, “and all it does is move the filter around.” – Lab Equipment Made With 3-D Printers Could Cut Costs by 97% – Percolator – The Chronicle of Higher Education

Week in Review – 22 March 2013

Budget Update

As of today, we learned we will be able to continue limited interlibrary services through the middle of next week. As of today we do not have any additional guidance on funding for services beyond 27 March. We are hopeful that since Congress has passed a continuing resolution with defense appropriations that we will begin to see some clarity regarding our resources for the remainder of the fiscal year.

Many have likely seen the news that the Department of Defense has elected to delay delivery of intent to furlough letters for two weeks (until approximately 5 April). Furlough days cannot begin until 30 days after delivery of that letter which now makes the earliest a furlough day could be scheduled approximately 5 May. The purpose of the delay is so that the department can study the continuing resolution passed this week and understand the impact on the existing furlough plan. Official guidance as reported in the news media and from leadership here at West Point is that we should still expect an administrative furlough to occur, with the exact timing and duration yet to be determined.

Staff should have received the briefing slides from the town hall meetings yesterday and are strongly encouraged to ask questions to your supervisor, myself, or to the email address provided by CPAC.

We will devote a good portion of our April staff meeting to walking through whatever the furlough plan may look like at the time as well as reviewing the specific plans for library services and operations while under reduced staffing.

Thank you for your ongoing commitment to our mission, even in times of extreme uncertainty. The situation is changing rapidly as you have my commitment, as well as that of senior Academy leadership to share whatever changes as quickly and directly as possible.

Yankees Update

A reminder that the library will be closed before and during the Army-Yankees game on 30 March. There is no viewing authorized from within Jefferson Hall. There is a possibility that ODIA may sponsor a lunch in the Haig Room for invited guests, however the facility itself will not be open for use.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
Friday
22 Mar 2013
Week in Review 0700-2100
Saturday
23 Mar 2013
0700-2100
Sunday
24 Mar 2013
1100-2245
Monday
25 Mar 2013
Philosophy Forum 0700-2245
Tuesday
26 Mar 2013
Division Heads  CTC Student Conference on Terrorism 0700-2245
Wednesday
27 Mar 2013
 Dean’s Staff Army G4 Event 0700-2245
Thursday
28 Mar 2013
Army G4 Event / USACE Event 0700-2245
Friday
29 Mar 2013
Week in Review  EN 102 / Yankee Setup 0700-2100

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

18FEB-24FEB 25FEB-3MAR 4MAR-10MAR 11MAR-17MAR
Access Services
Items Charged Out 1,210 1,964 867 231
Gate Count 5,092 8,315 N/A N/A
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 3 3 3 0
Events/Meetings Attended 15 17 19 18
Information Gateway
Reference Questions 88 116 52 4
Library Instruction Sessions 5 0 0 0
Cadets Attending Sessions 67 0 0 0
Materials Processing
Items Added – Books 46 27 68 52
Items Added – Digital 0 1 0 2,570
Items Added – GovDocs 58 89 85 48
Items Added – Other 0 0 0 0
Continuing Resource Check-Ins 94 85 163 80
Special Collections & Archives
Reference Inquiries 31 54 31 30
Research Visits < 1 hour 8 4 8 0
Research Visits < 1 day 3 7 3 1
Research Visits > 1 day 0 0 0 0
Instruction Sessions 4 2 4 0
Cadets Taught 53 22 53 0
Systems Management
Library Home Page Visits 2,674 3,490 2,674 1,055
LibGuides Visits 876 1,124 876 261
Digital Collections Visits 155 181 155 164
Facebook Visits 40 12 40 18
Public Printer Prints 0 0 0 0
Public Printer Copies 13 4 13 54
Public Printer Scans 53 36 53 19

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Beta Blog expanding Assigned 31-Mar-13
★ JH 2nd Floor Review Comments welcome Assigned 30-Apr-13
Administration
ALSC Metrics Design Proof of concept complete Waiting 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Assigned 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Spring slate underway Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Review of vendor visits Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Redesign underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “The most important resource we have is our people. We are wasting our citizens’ lives by not supporting their struggles to advance their education and train for a secure job. We have the tools. They’ve been around for decades. Online learning, credit by examination, evaluation of on-the-job training and academic credit for military service — all of these tools exist and have a proven track record of turning people’s lives around. Is it the snobbery of higher education — and some government leaders — that is grinding the movement to a halt? At a time when our institutions of higher education are being challenged economically and politically like no other time in history, we are faced with the need to better educate more than 60 percent of our current workforce, while simultaneously preparing the next. Instead of debating the strengths and weaknesses of face-to-face instruction over MOOCs (massive open online courses), or other forms of learning, we should embrace both. Remember, there are 93 million people in the workforce today without a degree of any kind.” – Opinion: Education in the 21st century – John Ebersole – POLITICO.com
  • “The golden era of publishing, that is, of reading, contemplation and literary education, has somehow come to an end,” says Michael Krüger, the outgoing head of the Munich-based Hanser publishing house, who has the reputation of being one of Germany’s last great publishing figures. Many people no longer view book publishers “as a stronghold of culture, but merely as a transshipment point for cultural products,” says his successor Jo Lendle, the current head of the Cologne-based DuMont publishing house.” – An Amazon Problem: The Book Is Dead, Long Live the Book – ABC News
  • “Facebook officials are now acknowledging that the social media giant has been able to create a running log of the web pages that each of its 800 million or so members has visited during the previous 90 days. Facebook also keeps close track of where millions more non-members of the social network go on the Web, after they visit a Facebook web page for any reason.” – Facebook finally admits to tracking non-users | Firstpost
  • “The disorientation everyone blames on “information overload” may in fact have less to do with the amount of data we are being asked to process than the number of simultaneous people we are being asked to be.” – thenewinquiry
  • “Today the US Supreme Court announced its much-anticipated decision in Kirtsaeng v. Wiley, a lawsuit regarding the bedrock principle of the “first sale doctrine.” The 6-3 opinion is a total victory for libraries and our users. It vindicates the foundational principle of the first sale doctrine—if you bought it, you own it. All who believe in that principle, and the certainty it provides to libraries and many other parts of our culture and economy, should join us in applauding the Court for correcting the legal ambiguity that led to this case in the first place. It is especially gratifying that Justice Breyer’s majority opinion focused on the considerable harm that the Second Circuit’s opinion would have caused libraries.” – Association of Research Libraries (ARL®) :: Library Copyright Alliance Statement on Supreme Court Decision in Kirtsaeng v…
  • “Before deciding librarianship is right for you, make sure you understand what today’s librarians do all day. If you want quiet and lots of time to read, think again. Today’s libraries are full of collegial, and sometimes even downright noisy, collaboration, creation, and community activities, and are as much about technology as print on paper. Modern librarians need to be comfortable and conversant with technology, be willing and able to speak in public, and possess people skills and a commitment to lifelong learning, as the profession and the expertise necessary for success are constantly changing. (For example, this article, one of LJ’s most perennially popular, has been revised three times and changed significantly in less than a decade.)” – How to Become a 21st Century Librarian | Library Journal
  • “Privacy is not something to be granted only if we prove we deserve it. On the contrary, there should be a strong reason to violate that privacy at all — especially in the case of minors or any other vulnerable population. The opposite of “secret” or “shameful” is not “public exposure is OK.” Privacy and exposure are not about secrets from everyone but about our integrity as a person and our right to share information about ourselves on our own terms.” – Even With Parental Consent, Privacy for Minors Should Be Protected
  • “We fundamentally try to collect everything and hang on to it forever.” – CIA’s chief technology officer Gus Hunt on the agency’s strategy for collecting digital intelligence. via Huffington Post
  • “I have decreasing amounts of tolerance for unnecessary communication because it is a burden and a cost,” said Baratunde Thurston, co-founder of Cultivated Wit, a comedic creative company. “It’s almost too easy to not think before we express ourselves because expression is so cheap, yet it often costs the receiver more.” – Etiquette Redefined in the Digital Age – NYTimes.com

Week in Review – 8 March 2013

Library Funding/Resource Update

This week we received some funding to resume limited interlibrary loan services. Below is a copy of the text provided to the Dean’s office for distribution to academic departments:

USMA Library is resuming limited interlibrary loan services for the month of March as we have received some funds to support the service. As we need to request funds on a monthly basis, we expect that service for the rest of the fiscal year may be spotty depending on spending authority and funds available. Researchers are encouraged and welcome to submit requests at any time and we will work to acquire the item when we can. Items that do not require delivery or copyright clearance fees will be expedited. Others will be processed when funds allow.

We did not have any other expiring contracts this week.

2nd Floor Redesign – Your Feedback Requested

Thank you to everyone who participated in our brief at the staff meeting this week. As you heard we are now at the stage where it is very important to gather feedback from everyone on some of the proposed options. The slide decks are still available on the Access Services SharePoint site and feedback can be sent along to Debbie for the group to consider.

Discovery Services Vendors – Your Participation Requested

Next week we will have four vendors visiting to discuss current discovery platforms. It is my hope that as many as possible will  be able to attend the sessions. This will give a good look at the current and future directions of search for libraries like ours, and broadening our awareness as an entire staff will be beneficial in the long run. Our goal with these visits is to gain better product and feature awareness so that we can write the best contract language we can for our needs. While we do not currently have funds to allocate to this project, we want to be ready to execute once funds are available. Specific vendors, days, and times are available on the SharePoint Library Blog.

Next Week in Review

The next Week in Review will be published 22 March.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
Friday
8 Mar 2013
 Plebe Parent Weekend Week in Review 0700-1800
Saturday
9 Mar 2013
 Plebe Parent Weekend 0800-1000
Sunday
10 Mar 2013
CLOSED
Monday
11 Mar 2013
Spring Break 0700-1630
Tuesday
12 Mar 2013
Spring Break Discovery Vendor / Division Heads 0700-1630
Wednesday
13 Mar 2013
 Spring Break 0700-1630
Thursday
14 Mar 2013
Spring Break Discovery Vendors 0700-1630
Friday
15 Mar 2013
Spring Break Discovery Vendor 0700-1630

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

4FEB-10FEB 11FEB-17FEB 18FEB-24FEB 25FEB-3MAR
Access Services
Items Charged Out 1,589 1,340 1,210 1,964
Gate Count 6,750 5,642 5,092 8,315
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 4 2 3 3
Events/Meetings Attended 17 15 15 17
Information Gateway
Reference Questions 80 101 88 116
Library Instruction Sessions 0 3 5 0
Cadets Attending Sessions 0 5 67 0
Materials Processing
Items Added – Books 151 1,204 46 27
Items Added – Digital 3,136 0 0 1
Items Added – GovDocs 52 9 58 89
Items Added – Other 0 201 0 0
Continuing Resource Check-Ins 100 79 94 85
Special Collections & Archives
Reference Inquiries 49 52 31 54
Research Visits < 1 hour 8 12 8 4
Research Visits < 1 day 5 8 3 7
Research Visits > 1 day 1 0 0 0
Instruction Sessions 0 1 4 2
Cadets Taught 0 4 53 22
Systems Management
Library Home Page Visits 2,518 3,963 2,674 3,490
LibGuides Visits 846 986 876 1,124
Digital Collections Visits 149 181 155 181
Facebook Visits 34 13 40 12
Public Printer Prints 0 0 0 0
Public Printer Copies 23 5 13 4
Public Printer Scans 93 76 53 36

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Weekly articles now publishing Assigned 31-Mar-13
★ JH 2nd Floor Review Preliminary Report Complete Assigned 30-Apr-13
Administration
ALSC Metrics Design Proof of concept complete Active 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Assigned 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Spring slate prepared Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Scheduling vendor visits Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Review of functionality underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “It’s high time we recognize that college isn’t just about formalized learning and skills training, but also a socialization process with significant implications for the future. The social networks that youth build in college have long-lasting implications for youth’s future prospects. One of the reasons that the American college experience is so valuable is because it often produces diverse networks that enable future opportunities. This is also precisely what makes elite colleges elite; the networks that are built through these institutions end up shaping many aspects of power. When less privileged youth get to know children of powerful families, new pathways of opportunity and tolerance are created. But when youth use Facebook to maintain existing insular networks, the potential for increased structural inequity is great.” – danah boyd | apophenia » Is Facebook Destroying the American College Experience?
  • “People are going to bring their own devices, their own data, their own software applications, even their own work groups,” drawing off friends and contractors at other companies, said Bill Burns, the director of information technology infrastructure at Netflix. “If you try and implant software that limits an employee’s capabilities, you’re adding a layer of complexity.” – I.T. Managers Struggle to Contain Corporate Data in the Mobile Age – NYTimes.com
  • “Analyzing speech and improving speech-to-text machines has been a hobby horse for Darpa in recent years. But this takes it a step further, in exploring the ways crowdsourcing can make it possible for our speech to be recorded and stored forever. But it’s not just about better recordings of what you say. It’ll lead to more recorded conversations, quickly transcribed and then stored in perpetuity — like a Twitter feed or e-mail archive for everyday speech. Imagine living in a world where every errant utterance you make is preserved forever.” – Darpa Wants You to Transcribe, and Instantly Recall, All of Your Conversations | Danger Room | Wired.com
  • “In the shift to digital, it’s not just about replacing textbooks but inventing new ways of learning,” Forrester analyst Sarah Rotman Epps said. “Some of the education apps being developed for iPad are approaching learning in an entirely new way, and that’s exciting.” – Can the iPad Rescue a Struggling American Education System? | Gadget Lab | Wired.com
  • “The internet of things, in a broad sense, is where we are starting to see everything from planes to cargo devices getting connected,” Bulman said. “The latest planes we are getting, the Boeing 787s, are incredibly connected. Literally every piece of that plane has an internet connection, from the engines, to the flaps, to the landing gear. He continued: “If there is a problem with one of the engines we will know before it lands to make sure that we have the parts there. It is getting to the point where each different part of the plane is telling us what it is doing as the flight is going on.” This level of operational insight will involve generating large amounts of data from each 787 aircraft, he explained. “We can get upwards of half a terabyte of data from a single flight from all of the different devices which are internet connected,” Bulman said.” – Boeing 787s to create half a terabyte of data per flight, says Virgin Atlantic – ComputerworldUK.com
  • “The technology to allow the resale of digital goods is now in place, and it will cause a dramatic upheaval,” said Bill Rosenblatt, president of GiantSteps, a technology consulting firm. “In the short term, it’s great for consumers. Over the long term, however, it could seriously reduce creators’ incentive to create.” – Revolution in Resale of Digital Books and Music – NYTimes.com
  • “It’s another sign that protecting rights moves the needle. We’ve seen indication of this time and time again, more recently from the LimeWire shutdown that resulted in a decrease in peer-to-peer piracy and a simultaneous increase in digital sales,” she wrote in an e-mail. “That’s real money in the pockets of artists and creators.” – Researchers: movie studios sold more after Megaupload was shut down | Ars Technica
  • “From Texas, the idea of a $10,000 bachelor’s degree has spread like an Internet meme to governors in Florida and Wisconsin, a state legislator in California, and some national online colleges. But the growing attention to the bargain-basement bachelor’s degree isn’t just an indication of how an idea can quickly take hold with the public and lawmakers. The idea itself has become a kind of Rorschach test for how people view American higher education, what they think its role should be, and whom or what they blame for its shortfalls.” – Getting Down to the Reality of a $10,000 Bachelor’s Degree – Administration – The Chronicle of Higher Education

 

USMA Library Events

Week in Review – 1 March 2013

Library Funding/Resource Update – Sequester Day is Here

Though today is the official day when sequestration begins, we do not anticipate any significant changes for operations (given that we have largely stopped purchasing for the past several weeks). We have two resources that expire today. 1) World at War, which we are seeking to fund with gift funds, and 2) Harper’s Weekly, which will not renew at this time. Our access to American Institute of Physics journals is scheduled to end on 4 March after the grace period for renewal ends.

We have made a renewed request for funds to resume interlibrary loan services as well as fund items that have not been funded to date. We have at least been able to pay our back bills for UPS shipping.

Website Feedback

Thanks to those who sent along some comments regarding our existing website. Here is an edited list of suggestions. Can you think of more? We’re still taking your input. Just send it along to me.

  • Make the news items more fresh and clean up old irrelevant updates.
  • Provide a direct link to see all maps in All Digital Collections, also link to other map collections (e.g. History Dept. Atlases).
  • All of our digital collections should be searchable from both our Special Collections and Archives page as well as the home page.
  • Decide what to call LibGuides – if we call them LibGuides with cadets and each other verbally then that is what we should call them on the website.
  • Remove the pictures in the staff directory.
  • Searches should be able to be faceted.
  • The Reserve a Room link on the home page doesn’t go anywhere.
  • It is confusing to have www.library.usma.edu and library.usma.edu go to different places.
  • More prominent placement of the FAQ link on our home page. There is a prominent “Ask a Librarian” link, but it is not clear that leads to an FAQ.
  • We need to be able to update it more easily.
  • Remove that big block of links at the bottom of the home page.
  • Remove photos from the whole site, and remove the rotating photos. Change them daily/weekly/monthly instead.
  • Add direct links to Policies and the Blog.
  • Add FAQs to the Ask a Librarian page. It should be populated with FAQs
  • Delete the Databases link in the top gold bar. Policies and Blog can go there.
  • Remove “by Topic” on the “Databases by Topic” link on the left.
  • Shrink the news and features box so that the address, phone numbers, and links are visible when you load the page.
  • Keep the news items short and relevant.
  • Navigation and design should be consistent across sites.
  • Primary navigation should appear in one place, not groups of links on the top, on the side, and at the bottom (unless the purpose of the links is different).
  • User-friendly URLs.
  • Improve access to resources by discipline.
  • Use more graphics.
  • Single search box.
  • Integrate special collections content across the site rather than as a separate collection/destination.

2nd Floor Redesign Interim Report Available

Right on time, our 2nd Floor Redesign team has prepared some courses of action that are ready for review and comment. These are at a preliminary stage and the next step is to share them broadly and gather thoughts and feedback, both on the broad strokes as well as the individual components. This topic will be our primary topic for discussion at our staff meeting next week, and I would ask that everyone would have looked through the document prior to the meeting so that we can move quickly into more substantive discussion, rather than just a straight presentation.

In the document you will find:

  • The charge to the committee
  • The original issues list which we have reviewed previously as a full staff
  • Discussion of their brainstorming and general comments
  • A Redesign Component Matrix which gathers many different concepts and ideas. Each entry then has a detailed pro/con list that walks through the thought of the team.
  • Three courses of action with some mock floor plans and some discussion. Courses of action one and two are very similar. Course of action three is significantly different in one facet, while many of the other proposed changes are constant to all three courses of action.

So please read and review the document (available on the internal SharePoint site here,  (Access Services / Documents / Jefferson Hall Redesign), and come prepared to discuss at our meeting next week.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
Friday
1 Mar 2013
Week in Review West Point Model UN Invitational 0700-2100
Saturday
2 Mar 2013
 West Point Model UN Invitational 0700-2100
Sunday
3 Mar 2013
 West Point Model UN Invitational 1100-2100
Monday
4 Mar 2013
Cadet Fine Arts Forum / Opera Forum 0700-2245
Tuesday
5 Mar 2013
Division Heads 0700-2245
Wednesday
6 Mar 2013
 Dean’s Staff Meeting  Strategic Leadership Development Conference 0700-2245
Thursday
7 Mar 2013
Founder’s Day  All Staff Meeting Strategic Leadership Development Conference 0700-2245
Friday
8 Mar 2013
Plebe Parent Weekend Week in Review 0700-1800

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

28JAN-3FEB 4FEB-10FEB 11FEB-17FEB 18FEB-24FEB
Access Services
Items Charged Out 719 1,589 1,340 1,210
Gate Count 7,008 6,750 5,642 5,092
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 2 4 2 3
Events/Meetings Attended 17 17 15 15
Information Gateway
Reference Questions 45 80 101 88
Library Instruction Sessions 6 0 3 5
Cadets Attending Sessions 106 0 5 67
Materials Processing
Items Added – Books 155 151 1,204 46
Items Added – Digital 115 3,136 0 0
Items Added – GovDocs 84 52 9 58
Items Added – Other 45 0 201 0
Continuing Resource Check-Ins 214 100 79 94
Special Collections & Archives
Reference Inquiries 56 49 52 31
Research Visits < 1 hour 17 8 12 8
Research Visits < 1 day 5 5 8 3
Research Visits > 1 day 0 1 0 0
Instruction Sessions 4 0 1 4
Cadets Taught 50 0 4 53
Systems Management
Library Home Page Visits 2,068 2,518 2,963 2,674
LibGuides Visits 625 846 986 876
Digital Collections Visits 133 149 181 155
Facebook Visits 15 34 13 40
Public Printer Prints 14,687 0 0 0
Public Printer Copies 750 23 5 13
Public Printer Scans 85 93 76 53

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Weekly articles now publishing Assigned 31-Mar-13
★ JH 2nd Floor Review Preliminary Report Complete Assigned 30-Apr-13
Administration
ALSC Metrics Design Working on proof of concept Active 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Paused 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Underway … revisiting marketing Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Scheduling vendor visits Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Review of functionality underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “When journalists, analysts and pundits are all racing to bring you the ‘news’ first, you get less actual news and more reflexive noise. Go watch an hour of cable news from a year ago… what were they yelling about that we actually care about today? And, it turns out, the five minute head start you got from watching that news live has no real value to make up for all the costs that go with it.” – Seth’s Blog: Real-time news is neither
  • “In a report released last March by the Association of Information Communications Technology Professionals in Higher Education, about 76 percent of chief information officers surveyed said they were worried about increasing bandwidth use. In the same report, 77 percent listed an increasing number of mobile devices as a major concern about future network strain.” – Digital Devices Invade Campus, and Networks Feel the Strain – Technology – The Chronicle of Higher Education
  • “While it may be unreasonable to expect the majority of college and university presidents to have served in uniform, the higher-education community itself should be held accountable for ensuring that anyone who leads an institution thought to be part of an indispensable bulwark of democracy understands the vital role of the military in society and finds opportunities to help students gain that knowledge. This mandate is even more crucial with the announcement last month that women will now be eligible for combat-arms deployment. More than half of American college students are women, and yet only 20 percent of the 20,000 students enrolled in Army ROTC programs are women. Presidents can now inspire and encourage women to consider yet another opportunity for service, leadership, and advancement from which they were previously excluded. Today’s college student knows very little about the military. Both men and women have little understanding of the reality and consequence of combat. With only 1 percent of Americans in the armed forces, most college students will never serve, and they may not have a relative who has served. Those students will come to believe that the nation’s military engagements and wars exist as distant tasks for others. What can we do about this?” – A Liberal-Arts Home for the Military – Commentary – The Chronicle of Higher Education
  • “To put it bluntly, the current state of academic publishing is the result of a series of strong-arm tactics enabling publishers to pry copyrights from authors, and then charge exorbitant fees to university libraries for access to that work. The publishers have inverted their role as disseminators of knowledge and become bottlers of knowledge, releasing it exclusively to the highest bidders. Swartz simply decided it was time to take action.” – Aaron Swartz Was Right – The Chronicle Review – The Chronicle of Higher Education
  • “Privacy is not just something we enjoy. It is something that is necessary for us to: develop who we are; form an identity that is not dictated by the social conditions that directly or indirectly influence our thinking, decisions, and behaviors; and decide what type of society we want to live in. Whether we like it or not constant data collection about everything we do — like the kind conducted by Facebook and an increasing number of other companies — shapes and produces our actions. We are different people when under surveillance than we are when enjoying some privacy.” – Why Does Privacy Matter? One Scholar’s Answer – Jathan Sadowski – The Atlantic
  • “The internet has expanded from connecting that small directory of people, to connecting all kinds of systems and things. “No one really understands all the things it’s being used for right now,” Hillis says. And while a lot of attention is paid to protecting individual computers and networked systems, no one is really focused on protecting the internet itself. “We’re setting ourselves up for disaster, like we did with the financial system,” says Hillis.” – The Internet Needs a Plan B | Wired Business | Wired.com