Week in Review – 1 March 2013

Library Funding/Resource Update – Sequester Day is Here

Though today is the official day when sequestration begins, we do not anticipate any significant changes for operations (given that we have largely stopped purchasing for the past several weeks). We have two resources that expire today. 1) World at War, which we are seeking to fund with gift funds, and 2) Harper’s Weekly, which will not renew at this time. Our access to American Institute of Physics journals is scheduled to end on 4 March after the grace period for renewal ends.

We have made a renewed request for funds to resume interlibrary loan services as well as fund items that have not been funded to date. We have at least been able to pay our back bills for UPS shipping.

Website Feedback

Thanks to those who sent along some comments regarding our existing website. Here is an edited list of suggestions. Can you think of more? We’re still taking your input. Just send it along to me.

  • Make the news items more fresh and clean up old irrelevant updates.
  • Provide a direct link to see all maps in All Digital Collections, also link to other map collections (e.g. History Dept. Atlases).
  • All of our digital collections should be searchable from both our Special Collections and Archives page as well as the home page.
  • Decide what to call LibGuides – if we call them LibGuides with cadets and each other verbally then that is what we should call them on the website.
  • Remove the pictures in the staff directory.
  • Searches should be able to be faceted.
  • The Reserve a Room link on the home page doesn’t go anywhere.
  • It is confusing to have www.library.usma.edu and library.usma.edu go to different places.
  • More prominent placement of the FAQ link on our home page. There is a prominent “Ask a Librarian” link, but it is not clear that leads to an FAQ.
  • We need to be able to update it more easily.
  • Remove that big block of links at the bottom of the home page.
  • Remove photos from the whole site, and remove the rotating photos. Change them daily/weekly/monthly instead.
  • Add direct links to Policies and the Blog.
  • Add FAQs to the Ask a Librarian page. It should be populated with FAQs
  • Delete the Databases link in the top gold bar. Policies and Blog can go there.
  • Remove “by Topic” on the “Databases by Topic” link on the left.
  • Shrink the news and features box so that the address, phone numbers, and links are visible when you load the page.
  • Keep the news items short and relevant.
  • Navigation and design should be consistent across sites.
  • Primary navigation should appear in one place, not groups of links on the top, on the side, and at the bottom (unless the purpose of the links is different).
  • User-friendly URLs.
  • Improve access to resources by discipline.
  • Use more graphics.
  • Single search box.
  • Integrate special collections content across the site rather than as a separate collection/destination.

2nd Floor Redesign Interim Report Available

Right on time, our 2nd Floor Redesign team has prepared some courses of action that are ready for review and comment. These are at a preliminary stage and the next step is to share them broadly and gather thoughts and feedback, both on the broad strokes as well as the individual components. This topic will be our primary topic for discussion at our staff meeting next week, and I would ask that everyone would have looked through the document prior to the meeting so that we can move quickly into more substantive discussion, rather than just a straight presentation.

In the document you will find:

  • The charge to the committee
  • The original issues list which we have reviewed previously as a full staff
  • Discussion of their brainstorming and general comments
  • A Redesign Component Matrix which gathers many different concepts and ideas. Each entry then has a detailed pro/con list that walks through the thought of the team.
  • Three courses of action with some mock floor plans and some discussion. Courses of action one and two are very similar. Course of action three is significantly different in one facet, while many of the other proposed changes are constant to all three courses of action.

So please read and review the document (available on the internal SharePoint site here,  (Access Services / Documents / Jefferson Hall Redesign), and come prepared to discuss at our meeting next week.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
1 Mar 2013
Week in Review West Point Model UN Invitational 0700-2100
2 Mar 2013
 West Point Model UN Invitational 0700-2100
3 Mar 2013
 West Point Model UN Invitational 1100-2100
4 Mar 2013
Cadet Fine Arts Forum / Opera Forum 0700-2245
5 Mar 2013
Division Heads 0700-2245
6 Mar 2013
 Dean’s Staff Meeting  Strategic Leadership Development Conference 0700-2245
7 Mar 2013
Founder’s Day  All Staff Meeting Strategic Leadership Development Conference 0700-2245
8 Mar 2013
Plebe Parent Weekend Week in Review 0700-1800

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

Access Services
Items Charged Out 719 1,589 1,340 1,210
Gate Count 7,008 6,750 5,642 5,092
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 2 4 2 3
Events/Meetings Attended 17 17 15 15
Information Gateway
Reference Questions 45 80 101 88
Library Instruction Sessions 6 0 3 5
Cadets Attending Sessions 106 0 5 67
Materials Processing
Items Added – Books 155 151 1,204 46
Items Added – Digital 115 3,136 0 0
Items Added – GovDocs 84 52 9 58
Items Added – Other 45 0 201 0
Continuing Resource Check-Ins 214 100 79 94
Special Collections & Archives
Reference Inquiries 56 49 52 31
Research Visits < 1 hour 17 8 12 8
Research Visits < 1 day 5 5 8 3
Research Visits > 1 day 0 1 0 0
Instruction Sessions 4 0 1 4
Cadets Taught 50 0 4 53
Systems Management
Library Home Page Visits 2,068 2,518 2,963 2,674
LibGuides Visits 625 846 986 876
Digital Collections Visits 133 149 181 155
Facebook Visits 15 34 13 40
Public Printer Prints 14,687 0 0 0
Public Printer Copies 750 23 5 13
Public Printer Scans 85 93 76 53

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Weekly articles now publishing Assigned 31-Mar-13
★ JH 2nd Floor Review Preliminary Report Complete Assigned 30-Apr-13
ALSC Metrics Design Working on proof of concept Active 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Paused 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Underway … revisiting marketing Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Scheduling vendor visits Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Review of functionality underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “When journalists, analysts and pundits are all racing to bring you the ‘news’ first, you get less actual news and more reflexive noise. Go watch an hour of cable news from a year ago… what were they yelling about that we actually care about today? And, it turns out, the five minute head start you got from watching that news live has no real value to make up for all the costs that go with it.” – Seth’s Blog: Real-time news is neither
  • “In a report released last March by the Association of Information Communications Technology Professionals in Higher Education, about 76 percent of chief information officers surveyed said they were worried about increasing bandwidth use. In the same report, 77 percent listed an increasing number of mobile devices as a major concern about future network strain.” – Digital Devices Invade Campus, and Networks Feel the Strain – Technology – The Chronicle of Higher Education
  • “While it may be unreasonable to expect the majority of college and university presidents to have served in uniform, the higher-education community itself should be held accountable for ensuring that anyone who leads an institution thought to be part of an indispensable bulwark of democracy understands the vital role of the military in society and finds opportunities to help students gain that knowledge. This mandate is even more crucial with the announcement last month that women will now be eligible for combat-arms deployment. More than half of American college students are women, and yet only 20 percent of the 20,000 students enrolled in Army ROTC programs are women. Presidents can now inspire and encourage women to consider yet another opportunity for service, leadership, and advancement from which they were previously excluded. Today’s college student knows very little about the military. Both men and women have little understanding of the reality and consequence of combat. With only 1 percent of Americans in the armed forces, most college students will never serve, and they may not have a relative who has served. Those students will come to believe that the nation’s military engagements and wars exist as distant tasks for others. What can we do about this?” – A Liberal-Arts Home for the Military – Commentary – The Chronicle of Higher Education
  • “To put it bluntly, the current state of academic publishing is the result of a series of strong-arm tactics enabling publishers to pry copyrights from authors, and then charge exorbitant fees to university libraries for access to that work. The publishers have inverted their role as disseminators of knowledge and become bottlers of knowledge, releasing it exclusively to the highest bidders. Swartz simply decided it was time to take action.” – Aaron Swartz Was Right – The Chronicle Review – The Chronicle of Higher Education
  • “Privacy is not just something we enjoy. It is something that is necessary for us to: develop who we are; form an identity that is not dictated by the social conditions that directly or indirectly influence our thinking, decisions, and behaviors; and decide what type of society we want to live in. Whether we like it or not constant data collection about everything we do — like the kind conducted by Facebook and an increasing number of other companies — shapes and produces our actions. We are different people when under surveillance than we are when enjoying some privacy.” – Why Does Privacy Matter? One Scholar’s Answer – Jathan Sadowski – The Atlantic
  • “The internet has expanded from connecting that small directory of people, to connecting all kinds of systems and things. “No one really understands all the things it’s being used for right now,” Hillis says. And while a lot of attention is paid to protecting individual computers and networked systems, no one is really focused on protecting the internet itself. “We’re setting ourselves up for disaster, like we did with the financial system,” says Hillis.” – The Internet Needs a Plan B | Wired Business | Wired.com