Week in Review – 29 March 2013

Changes to April Professional Development Plans

As everyone may recall, we had planned to offer the virtual version of the Association of College and Research Libraries (ACRL) conference onsite to allow for staff to attend as interests and timing allowed. Due to our ongoing funding saga, we are unable to pay the registration fee to provide this opportunity. In its place, I have registered us to participate in a one-hour online session on the Changing Role of Libraries offered through the National Institute for Technology in Liberal Education (NITLE). The online event will be 3 April from 1400-1500 in JH 514. I am still awaiting final confirmation of our enrollment, but things should firm up early next week. Anyone is welcome to attend who has interest. Here is a little more information as provided by NITLE.

Andrew Asher and Lynda Duke on the Changing Role of Libraries

Andrew Asher of Indiana University (formerly a Council on Library and Information Resources Fellow at Bucknell University) and Lynda Duke of Illinois Wesleyan University made headlines in 2011 with their report from the ERIAL study. Their ethnographic study of students’ research habits illustrated for many that the popular conception of the digital native was a myth. Students need a great deal of help navigating the research resources available. Since then, they have expanded on this research to look at the biases of new omnibox discovery services, further complicating our understanding of the information ecology contemporary students must navigate. This seminar will demonstrate the effectiveness of this ethnographic research, looking at specific institutional steps informed by it that have produced important results at small liberal arts colleges. It will also discuss a toolkit for ethnographic methods, constructed by Asher and Susan Miller during the ERIAL Project, that can guide others in undertaking similar research and program development.

Suggested Reading

Furlough Update

Most staff have likely already heard this week’s update from the Pentagon that civilian staff should expect a 14-day furlough in FY13. I have not received any direct information aside from what the news media is reporting. [New York Times] We will discuss planning for the furlough implementation at our staff meeting next week.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
22 Mar 2013
Week in Review  EN 102 / Yankee Setup 0700-2100
23 Mar 2013
 Yankees v. Army Yankees v. Army / Walker Memorial 1800-2100
24 Mar 2013
25 Mar 2013
Opera Forum 0700-2245
26 Mar 2013
Division Heads 0700-2245
27 Mar 2013
28 Mar 2013
AOG Campaign Launch Dean’s Staff  All Library Staff AOG Campaign Launch 0700-2245
29 Mar 2013
 AOG Campaign Launch Week in Review AOG Campaign Launch 0700-2100

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

Access Services
Items Charged Out 1,964 867 231 939
Gate Count 8,315 N/A N/A N/A
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 3 3 0 2
Events/Meetings Attended 17 19 18 21
Information Gateway
Reference Questions 116 52 4 54
Library Instruction Sessions 0 0 0 3
Cadets Attending Sessions 0 0 0 22
Materials Processing
Items Added – Books 27 68 52 29
Items Added – Digital 1 0 2,570 4,542
Items Added – GovDocs 89 85 48 18
Items Added – Other 0 0 0 0
Continuing Resource Check-Ins 85 163 80 108
Special Collections & Archives
Reference Inquiries 54 31 30 44
Research Visits < 1 hour 4 8 0 7
Research Visits < 1 day 7 3 1 2
Research Visits > 1 day 0 0 0 3
Instruction Sessions 2 4 0 0
Cadets Taught 22 53 0 0
Systems Management
Library Home Page Visits 3,490 2,674 1,055 2,395
LibGuides Visits 1,124 876 261 696
Digital Collections Visits 181 155 164 120
Facebook Visits 12 40 18 29
Public Printer Prints 0 0 0 0
Public Printer Copies 4 13 54 20
Public Printer Scans 36 53 19 53

USMA Library Radar

Brief status updates on current and planned library initiatives. ★ indicates a 2012-13 objective.

Access Services
★ Communication Channels Beta Blog expanding Assigned 31-Mar-13
★ JH 2nd Floor Review Comments welcome Assigned 30-Apr-13
ALSC Metrics Design Proof of concept complete Waiting 01-Feb-13
JH Security System Design Preparing design for contractor Paused 31-May-13
Guide to Event Planning Reworking into digital product Assigned 31-May-13
★ New Employee On-Boarding Next step is review Assigned 31-May-13
Windowshade Repair Haig repair partially complete Waiting 31-May-13
Library Parking Space Awaiting DES Waiting 31-May-13
★ Gift SOP Planned 31-May-13
★ USMPS Preparing comparative scan Assigned 31-May-13
★ Gift / Needs Statements Planned 31-May-13
ConnectNY Annual Meeting Request forwarded to SJA Waiting 10-Jun-13
★ Mobile Infrastructure Waiting for Airwatch system Waiting 31-Aug-13
Fires of Hate Exhibit Dates selected for Apr-Jun 2014 Planned 15-Jan-14
Information Gateway
★ Evening Skills Clinics Spring slate underway Assigned 31-May-13
★ LibGuide Review Planning underway Assigned 31-May-13
★ Embedded Liaisons Department work underway Assigned 31-May-13
IGD GS-09/11 Recruitment Hiring action at CPAC Waiting 31-May-13
★ Academic Support Statements Statement work underway Assigned 31-Jul-13
Materials Processing
★ Collection Inventory SOP Planned 28-Feb-13
★ Gov Docs Review Assigned 30-Apr-13
Withdrawal Policy Planned 31-May-13
★ CTC Digital Collections On hold pending repository Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
MPD GS-11 Recruitment Hiring action at CPAC Waiting 31-May-13
Special Collections and Archives
★ Ring Case Biographies Initial planning underway Assigned 31-May-13
★ WP Authors Reception Initial planning underway Assigned 31-May-13
★ Fee-For-Service Planned 31-May-13
★ Library History Exhibit Planned 31-May-13
SC&AD GS-06 Recruitment PD being drafted Assigned 31-May-13
Bartlett Hall Move Re-awaiting funding Assigned 30-Jun-13
Systems Management
★ Discovery Layer Review of vendor visits Assigned 01-Mar-13
SMD GS-06 Recruitment Awaiting external announcement Waiting 01-Mar-13
★ Institutional Repository Planned 30-Apr-13
★ Security System Review Planned 30-Jun-13
★ Public Website Redesign Redesign underway Active 30-Jun-13

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “There’s no bad data, only bad uses of data.” – Big Data and a Renewed Debate Over Privacy – NYTimes.com
  • “This bill sacrifices privacy without improving security. We deserve both.” – Don’t Hate CISPA — Let’s Fix It, Because We Need It | Wired Opinion | Wired.com
  • “Courts shouldn’t assume that copyright law was designed to protect copyright holders’ slowly evolving business models.” – The limits of copyright law – latimes.com
  • “Questions are places in your mind where answers fit. If you haven’t asked the question, the answer has nowhere to go. It hits your mind and bounces right off. You have to ask the question – you have to want to know – in order to open up the space for the answer to fit.” – What are questions? by Jason Fried of 37signals
  • “What we need is a new realpolitik for data privacy. We are not going to stop all this data collection, so we need to develop workable guidelines for protecting people. Those developing data-centric products also have to start thinking responsibly – and so do the privacy brigade. Neither camp will entirely get its way: there will be greater regulation of data privacy, one way or another, but the masses will also not be rising up against the data barons anytime soon.” – Why the collision of big data and privacy will require a new realpolitik — Tech News and Analysis
  • “The idea is that young consumers will learn to love the stuff they’ll have to pay for on, say, Time Warner Cable some day, instead of learning to torrent too much or go an pay for Hulu Plus when they graduate. But that’s flawed thinking. Harvard students aren’t really paying for the cord; Harvard is. When they get out into the real world of bills, will they want to add a bloated cable package that requires a television and includes lots of channels they don’t want? Probably not.” – Harvard’s Ultimate Streaming TV Deal Is Too Free to Last Forever – Yahoo! News
  • “Out of the world’s estimated 7 billion people, six billion have access to mobile phones. Far fewer — only 4.5 billion people — have access to working toilets. Of the 2.5 billion who don’t have proper sanitation, 1.1 billion defecate in the open, according to the study.” – More People Have Cell Phones Than Toilets, U.N. Study Shows | TIME.com
  • “In shaping its targeted advertising strategy, it is no longer relying solely on what Facebook users reveal about themselves. Instead, it is tapping into outside sources of data to learn even more about them — and to sell ads that are more finely targeted to them. Facebook says that this way, marketers will be able to reach the right audience for the right products, and consumers will see advertisements that are, as the company calls it, “relevant” to them.” – Facebook Expands Targeted Advertising Through Outside Data Sources – NYTimes.com
  • “The turn of the new millennium is when the automation of middle-class information processing tasks really got under way, according to an analysis by the Associated Press based on data from the Bureau of Labor Statistics. Between 2000 and 2010, the jobs of 1.1 million secretaries were eliminated, replaced by internet services that made everything from maintaining a calendar to planning trips easier than ever. In the same period, the number of telephone operators dropped by 64%, travel agents by 46% and bookkeepers by 26%. And the US was not a special case. As the AP notes, “Two-thirds of the 7.6 million middle-class jobs that vanished in Europe were the victims of technology, estimates economist Maarten Goos at Belgium’s University of Leuven.” Economist Andrew McAfee, Brynjolfsson’s co-author, has called these displaced people “routine cognitive workers.” Technology, he says, is now smart enough to automate their often repetitive, programmatic tasks. ”We are in a desperate, serious competition with these machines,” concurs Larry Kotlikoff, a professor of economics at Boston University. “It seems like the machines are taking over all possible jobs.” Like farming and factory work before it, the labors of the mind are being colonized by devices and systems. In the early 1800′s, nine out of ten Americans worked in agriculture—now it’s around 2%. At its peak, about a third of the US population was employed in manufacturing—now it’s less than 10%. How many decades until the figures are similar for the information-processing tasks that typify rich countries’ post-industrial economies?” – How the internet is making us poor – Quartz
  • “The spread of computers and the Internet will put jobs in two categories,” said Andreessen. “People who tell computers what to do, and people who are told by computers what to do.” It’s a glib remark—but increasingly true.” – How the internet is making us poor – Quartz
  • “Something that is more appealing to consumers is offered that makes the older product obsolete. But this time, I am that older product. So I ask myself, will society as a whole be better off as a result? I know what the economics textbooks say, and I know what I have always told my students. But it is a lot easier to believe in a theory when it is about the world in general, rather than about your world in particular.” – I Don’t Want to Be Mooc’d – The Chronicle Review – The Chronicle of Higher Education
  • “As an example, the Michigan Tech paper describes an item known as a “parametric automated filter wheel changer.” The item would cost about $2,500 from a commercial vendor but could be made with a 3-D printer for less than $100. It’s essentially a plastic wheel that holds colored filters in place as they rotate, testing the effects of the varying colors on the number of electrons that are emitted for each photon fired into a solar cell, Mr. Pearce said. “It was $2,500,” he said, “and all it does is move the filter around.” – Lab Equipment Made With 3-D Printers Could Cut Costs by 97% – Percolator – The Chronicle of Higher Education