Week in Review – 5 July 2013

Final 2012-14 Program Review is Available

Thanks to those who sent along corrections, updates, and changes to the Program Review. All items received should be incorporated into the final document available today.

If you have not done so already, I ask that library staff take a few moments to read through the review. As a team, we have accomplished a significant amount of excellent work this past year, and we continue to set good aspirational goals for the coming year. I see in my work that often the day-to-day focus we all have often masks the overall progress that we make toward significant organizational goals. That is perhaps the biggest value of an annual wrap-up like what we have here. It helps provide that perspective to see exactly all that we have been able to accomplish – even in a particularly challenging environment. Thank you to each and every one of our staff who have helped to push us forward during the past year.

The Program Review is slightly changed from last year. Here are the main sections it contains:

  • Overview Essay discussing the challenge of working and planning in an uncertain time.
  • Library Mission, Vision, and Goals
  • Brief program notes from the past year
  • A new “By the Numbers” section which pulls together some of our metric data that we gathered this year.
  • A review of our 2012-13 objectives with the status and a report on each.
  • A slightly refreshed Strategic Awareness and Vision graph
  • Peer comparison data (unchanged from last year as new data is reported every two years).
  • Cadet Views on Library Service with a few comments and input we received.
  • A look at our 2013-14 objectives.

Reminder: Furlough / Service Changes

With the final notice of impending staff furloughs, we will adjust our services and eventually our service hours beginning 8 July through the end of the current fiscal year (30 September). We will publish information regarding our suspension of services to the general public and amended service hours to our website next week.

I will share next week by email a template response that I will ask everyone to use when responding to requests for external support. I will also ask that we all follow the same procedure when responding to these requests.

We are required to report all furlough days to the Dean’s Office, so please coordinate with your supervisor to make sure that any changes from our initial plan are reported and adjusted accordingly.

New Professional Engagement Team Forming

This team is up and running and Karen Shea will serve as the convener for the coming year. They are working to look at possibilities for a summer staff event. Sharon Gillespie is also stepping in to be the ASD rep.

Week in Review Hiatus

This weekly update will be published sporadically through June and July. The next update will (likely) be around August 2nd. I plan to look at content/format and make some revisions potentially for fall. I will be seeking some feedback on that later this summer.

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

Access Services
Items Charged Out 344 168 191 168
Gate Count 1,185 548 334 472
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 1 1 2 0
Events/Meetings Attended 16 11 14 20
Information Gateway
Reference Questions 7 6 0 6
Library Instruction Sessions 0 0 0 0
Cadets Attending Sessions 0 0 0 0
Materials Processing
Items Added – Books 55 83 45 42
Items Added – Digital 0 1,634 0 0
Items Added – GovDocs 86 152 74 47
Items Added – Other 26 17 0 0
Continuing Resource Check-Ins 117 82 114 68
Special Collections & Archives
Reference Inquiries 34 40 38
Research Visits < 1 hour 4 1 1
Research Visits < 1 day 2 1 0
Research Visits > 1 day 1 1 2
Instruction Sessions 0 0 0
Cadets Taught 0 0 0
Systems Management
Library Home Page Visits 859 850 791 365
LibGuides Visits 238 253 244 260
Digital Collections Visits 224 179 204 241
Facebook Visits 5 8 10 15
Public Printer Prints 0 585 3 0
Public Printer Copies 24 16 6 194
Public Printer Scans 35 24 436 6

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “Cyber has escalated from an issue of moderate concern to one of the most serious threats to our national security,” he said. “We now live in a world of weaponized bits and bytes, where an entire country can be disrupted by the click of mouse.” – Pentagon Is Updating Conflict Rules in Cyberspace – NYTimes.com
  • “Teaching is a lot like acting, a high-energy, performance profession that requires a person to act as a role model. But when teachers go through training and professional development, the performance aspect of the job is rarely emphasized or taught. Acknowledging this aspect could be a missed opportunity to restructure ways teachers learn new skills and tactics. Actors, musicians or acrobats spend hours perfecting their craft because that’s how they improve. Teachers on the other hand, are often asked to identify teaching tools and tactics they’d like to try and to reflect on how those new elements could be integrated into the classroom.” – Why Teachers Should Be Trained Like Actors | MindShift
  • “I feel that we should be teaching students to be platform agnostic. I would rather teach students to be good searchers instead of lucky ones. I would rather they graduate with proficient skills and exposure to many types of resources rather than with lots of experience scanning the stacks for interesting book titles. This conversation should be about enabling them to ask different questions, tackle new types of problems, and to think differently… not about containers of text. I actually feel we would be doing a disservice to students if all we did were teach them how to use library resources. There is a much bigger world of information out there and we should encourage them to explore and discover using a wide range of methods and sources, not just ones that require proxy access or large stacks found at elite colleges.” – Haystacks vs. Algorithms: Is Scanning the Stacks for [Pretty] Books Really the Best Research Strategy? – The Ubiquitous Librarian – The Chronicle of Higher Education
  • “A shift is needed. To move libraries from places where you look up facts to those where you learn skills and engage in new experiences. Instead of “shushing” librarians and stilted study rooms, libraries often have integrated art galleries, coffee shops and even cafeterias. And some are even exploring the idea of a 21st century gathering space.” – The Future of Libraries: Short on Books, Long on Tech | TIME.com
  • “When people repeatedly say “I,” not “we,” when recounting their accomplishments, I get suspicious. But if they’re generous with giving credit and talk about how someone else was instrumental in their progress, I know that they give help as well as receive it. It’s also a good sign if they’ve spent time teaching. Nothing proves one’s commitment to making others successful like taking a group of students under your wing.” – The Secret to Your Success? Make Others Successful | Design Thinking
  • “A study last year found that driving by young people decreased 23 percent between 2001 and 2009. The millennials don’t value cars and car ownership, they value technology — they care about what kinds of devices you own … The percentage of young drivers is inversely related to the availability of the Internet [research found]. Why spend an hour driving to work when you could take the bus or train and be online?” – The End of Car Culture – NYTimes.com