Week in Review – 13 December 2013

Print Management Deploying on 13 January

In an effort to encourage and promote good printing practices, the Library will be deploying a new system called PaperCut to help us oversee printing next month. Systems like PaperCut are installed on nearly all other college and university campuses as a tool to help manage printing and encourage good printing practices. We will be sharing more specific information in the coming weeks about how the system will work, however here are some of the broad strokes:

  • Public printers in the library will be attached to the new system and anyone printing to those printers will need to map the printers through the proper print server.
  • Users will have individual print allowances, and when jobs are printed, the pages printed are decremented from the total. Allowances will be set generously, and in the case that a user meets or exceeds their total, they can request additional allowance be given. There will no charge for allowances, and the expectation is that jobs are academic in nature.
  • Individual jobs will be held at the printer for release. This will help significantly reduce the number of unclaimed print jobs. Users will authenticate a release station next to the printer with the barcode on their CAC and then their job will print.

Our goal is to improve awareness of printing and help encourage thought about what needs to be printed and what does not. We are not seeking to make money or even seek cost recovery in providing the service. We do know however that there is a tremendous amount of waste when printing is completely unmanaged as it has been at USMA. We want to make a positive impact on how we as a community manage our printing resources.

Stay tuned for more information regarding the new system which will appear shortly after the beginning of the spring term.

Clearer Communication on Leadership/Accountability for Library Staff Coming Soon

As we continue reviewing and refining our emergency response planning, we would like to make some improvements in internal communication regarding who exactly is in charge, and who is or is not on duty. During the normal duty day, determining who is in charge is not a difficult thing, however half of our service hours fall during evenings and weekends and we have not always made specific designations regarding who is in charge on-site during those off-hours. Similarly, we have our shared outboard to track staff who are on leave or TDY, but we also want to make that data more accessible and visible.

To accomplish these ends, we will soon start issuing an email each weekday morning that specifies the leadership in charge for that day, which will include an evening/weekend librarian-in-charge. That individual will be the primary POC for all library operations during their shift. Other staff working the evening/weekend shift will also be listed. We will also include the names of staff who are on leave/TDY. This should help to provide a quick summary of information each day that could be useful in many different ways.

Keeping the outboard up-to-date is very important, and we will be tracking that regularly. Thank you to everyone for helping to keep it as accurate as possible. Comments as we begin to roll this out are welcome.

Week in Review on Holiday Hiatus

The next issue of the Week in Review will be published 10 January 2014.

USMA Library Events

The events below will likely affect USMA Library and Jefferson Hall operations in the coming week.

Date USMA O/DEAN USMA Library Jefferson Hall Hours
Fri 13 Dec 2013 Week in Review 0600-2100
Sat 14 Dec 2013 Go ARMY! Beat Navy! CLOSED
Sun 15 Dec 2013 1100-2100
Mon 16 Dec 2013  Holiday Party 0700-2315
Tue 17 Dec 2013 TEEs Division Heads 0700-2315
Wed 18 Dec 2013  TEEs Dean’s Staff 0700-2315
Thu 19 Dec 2013 TEEs 0700-2315
Fri 20 Dec 2013 TEEs / December Graduation Holiday Party 0700-2315

USMA Library Metrics

USMA Library tracks a number of key statistics to measure service levels. These are their stories …

11NOV-17NOV 18NOV-24NOV 25NOV-2DEC 3DEC-9DEC
Access Services
Items Charged Out 1,067 1,155 372 746
Gate Count n/a n/a n/a n/a
ILL Article Requests 18
ILL Book Requests 16
Administrative Services
DV Tours 0 0 0 0
Significant Events Hosted 2 5 1 4
Events/Meetings Attended 8 27 8 23
Information Gateway
Reference Questions 69 72 23 40
Library Instruction Sessions 0 1 0 0
Cadets Attending Sessions 0 7 0 0
Materials Processing
Items Added – Books 32 77 31 67
Items Added – Digital 128 311 0 2
Items Added – GovDocs 26 276 123 44
Items Added – Other 0 0 0 0
Continuing Resource Check-Ins 70 91 28 128
Special Collections & Archives
Reference Inquiries 36 39 28 41
Research Visits < 1 hour 7 13 5 3
Research Visits < 1 day 0 0 0 4
Research Visits > 1 day 1 0 0 0
Instruction Sessions 1 2 0 0
Cadets Taught 12 21 0 0
Systems Management
Library Home Page Visits 6,747 7,339 2,229 4,604
LibGuides Visits 767 794 237 504
Digital Collections Visits 286 249 136 187
Facebook Visits 12 26 10 33
Public Printer Prints 10,031 13,232 3,228 10,493
Public Printer Copies 276 474 66 87
Public Printer Scans 87 22 33 1,619

Food for Thought

A few quotations from the past week about libraries, information, technology, and the future

  • “At least 7,776 languages are in use in the greater offline world … Less than five percent of languages in use now exist online.” How the Internet is killing the world’s languages
  • “The analysis shows that a high number of tweets does not correspond to a high number of citations in peer-reviewed journals – a method of measuring impact that is generally accepted by the scientific community. As a result, the number one article on the list of researchers, dealing with an altered gene during radiation exposure, was tweeted 963 times but only received nine academic citations. An article on a similar topic, in the wake of the Fukushima explosion, had 30 citations compared to its 639 tweets. “The most popular scientific articles on Twitter stress health implications or have a humourous or surprising component. This suggests that articles having the broadest scientific impact do not have the widest distribution,” Haustein said.” – Peer-review science is taking off on Twitter, but who is tweeting what and why?
  • “I think the truth is it’s really not going to get better under the old model,” said Rick Staisloff, a consultant who is the former vice president for finance and administration at the College of Notre Dame of Maryland. Houghton President Shirley Mullen said the crisis in higher ed is now of a greater magnitude than any she has seen. “I don’t believe there is any going back” she said. “I just don’t think that’s the case. I think whatever happens going forward is something different than we’ve seen before – I don’t think we know exactly what that’s going to look like.” – Private colleges remain under the weather | Inside Higher Ed
  • “I readily acknowledge that the traditional liberal arts education is not for everyone, and that not all young people want to or will attend college immediately after high school. But we need to ensure that every young person has the academic, social, and financial tools to get to college eventually. Otherwise, we run the risk of sorting students onto a vocational training path of potentially limited options based in subtle and not-so-subtle ways on where they live, where they were born, and how much money their parents make.” – Americans who say “college isn’t for everyone” never mean their own kids – Quartz
  • “I’m convinced that creative breakthroughs and innovative solutions require creative listening. Unfortunately, it’s an all-too-rare skill in many organizations. In fact, just the opposite happens. When someone shares a “crazy idea,” the instinct is to cite all the reasons why it wouldn’t work—shutting it down with a “No, but” response.” – Why Better Listeners are Better Innovators | Design Thinking
  • “A federal judge in New York threw out claims by independent bookstores that Amazon and the big publishing houses conspired to create a monopoly by using technical measures to ensure that ebooks bought on Amazon could only be read on Kindle devices and apps. In a ruling published on Monday, US District Judge Jed Rakoff rejected the notion that Amazon’s “device specific DRM” (digital rights management) provided any benefit to the publishers and described the bookstores’ claim as “threadbare.” – Indie bookstores lose case over DRM on Amazon Kindle — Tech News and Analysis
  • “We all know what distorting incentives have done to finance and banking. The incentives my colleagues face are not huge bonuses, but the professional rewards that accompany publication in prestigious journals – chiefly Nature, Cell and Science. These luxury journals are supposed to be the epitome of quality, publishing only the best research. Because funding and appointment panels often use place of publication as a proxy for quality of science, appearing in these titles often leads to grants and professorships. But the big journals’ reputations are only partly warranted. While they publish many outstanding papers, they do not publish only outstanding papers. Neither are they the only publishers of outstanding research.” – How journals like Nature, Cell and Science are damaging science | Randy Schekman | Comment is free | The Guardian
  • “And so, no matter how appealing the idea of open access is, and how consonant with the core values of academic life, it may run into obstacles other than the one usually cited, which is greed. Those who want to make money from academic publications may be less of a problem, in the long run, than academics who can’t resist the temptation to offload some of what they think of as—and what may often be fairly described as—the drudgeries of teaching. Few of us are as committed to open access as Aaron Swartz was: We may say we don’t like the power that has fallen into the hands of the big aggregators and distributors, but our behavior, when faced with the genuine services those companies provide, indicates something different. Are we willing to change that behavior, to take on greater responsibility for instructing our students in the quest for reliable sources and genuine knowledge?” – JSTOR’s Hidden Power – Alan Jacobs – The Atlantic
  • “In the old days, it used to be your milkman coming to your house every week,” Agarwal says. “I think in five years I could imagine…some significant fraction of the population having an Amazon truck coming to their house every week.” This reality, he believes, is “way closer than drones.” – Amazon’s Drones Are Useless. But Its Trucks Could Crush UPS | Wired Business | Wired.com
  • “People are going to keep reading books, but the question is what form will win out. The answer is probably all of them.” – Duke Academic Press on the future of the book. Also see how writers and designers envision it.
  • “Results not only need to be novel and exciting, they must also be correct. Students learn in elementary school that the scientific method involves investigating hypotheses. And hypotheses don’t always turn out to be right. Literature analysis by Nature, however, found a pervasive tendency for journals to only publish “positive” studies. Papers that bear out the tested hypotheses represented 90% of all articles. Failure has a place in science, but not in science journals.” – Fraud in the Ivory Tower

Excerpted from Infoneer Pulse, a digital commonplace book curated by Christopher Barth.